Vendor profile

Fonemed

Nurse advice line and virtual care company using Schmitt-Thompson protocols. It states it secures BAAs with clients who receive call reports and serves organizations in the U.S., Canada, and the Caribbean.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model: Live operators
Nurse triage: Vendor stated nurse triage
Operator location: Mixed locations (vendor stated)
Location source: https://www.fonemed.com/nurse-advice-line/
Last reviewed: August 15, 2026

Specialties