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ClinicOnCall

Specialty

Answering services for hospice programs

Hospice and palliative programs that need overnight on-call intake, family call-backs, and nurse escalation. Featured placements are labeled Sponsored and capped on this page.

Sponsored

Up to 3 sponsored placements on this page

No sponsored listings in this specialty right now.

All listings

MedConnectUSA

Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

TeleMed Inc.

Medical-only answering service founded in 1986, with operator centers in Atlanta, Johnson City, TN, and Wise, VA. Live operators handle after-hours and daytime coverage and use the HIPAA-compliant MyTeleMed messaging app.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Anserve

Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Physicians Answering Service

Medical-focused answering service founded in 1990 in Portland, Oregon. It offers after-hours coverage, appointment scheduling, hospice and dental support, and HIPAA-compliant messaging via Startel Secure Messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · After-hours

Answer Pro

Medical answering service that states it executes BAAs and uses licensed triage nurses in all 50 states for a portion of healthcare calls. Agents document into EHR systems such as Epic and Cerner and escalate clinical calls to nurses.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · After-hours

Helpware CX

Outsourced CX company with a dedicated HIPAA-compliant medical answering page. It states a BAA is signed at onboarding, combines AI with trained agents, and notes onshore options are available across 19 locations.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Dexcomm

Louisiana-based answering service since 1954 with a dedicated HIPAA and HITECH medical page. Medical calls are handled by agents who complete an in-house Certified Medical Operator Certification designed by registered nurses.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

IntellaTriage

Nurse-first after-hours triage company for hospice, home health, and physician groups. Licensed nurses answer calls, follow client protocols, and document in the EMR. The company states the care is HIPAA-compliant.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

PatientCalls

Medical-only live answering service with 24/7 bilingual agents and the PatientNote secure messaging app. The company states it has BAAs in place with all clients and subcontractors.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Dental · Hospice · After-hours

Clementine Live Answering

Live answering service with a dedicated HIPAA-compliant medical page for doctors, hospitals, hospice, home health, and mental health. Published plans start at $47 per month plus per-minute charges.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Continental Message Solution

Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · Veterinary · After-hours

Always Answer

Doctors answering service from Personalized Communications with a dedicated HIPAA-compliant medical page. Agents are described as HIPAA-trained, and the service includes appointment scheduling and emergency dispatch.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours