Vendor profile

PatientCalls

Medical-only live answering service with 24/7 bilingual agents and the PatientNote secure messaging app. The company states it has BAAs in place with all clients and subcontractors.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model: Live operators
Nurse triage: Vendor stated nurse triage
Operator location: Not specified on the recorded date
Last reviewed: August 15, 2026

Specialties