Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.
- Operator model
- Live operators
- BAA stated
- Yes, with source
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Hospice · Home health · After-hours
Bilingual virtual receptionist service with a dedicated medical answering page. The company states the service is HIPAA-compliant and covers hospitals, dental offices, veterinary clinics, and home health providers.
- Operator model
- Virtual receptionist
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · Veterinary · Home health · After-hours
Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · Veterinary · Hospice · Home health · After-hours
U.S.-based live answering service with a dedicated HIPAA and HITECH medical page for doctors, dentists, hospitals, veterinarians, and home health. Headquarters are listed at 1602 North 21st Street, Tampa, Florida.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Veterinary · Home health · After-hours
Medical-focused answering service founded in 1990 in Portland, Oregon. It offers after-hours coverage, appointment scheduling, hospice and dental support, and HIPAA-compliant messaging via Startel Secure Messaging.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Hospice · After-hours
Family-owned answering service since 1990 with a dedicated medical answering page. The company states the service is HIPAA-compliant, uses MiSecure Messages, and supports doctors, dentists, behavioral health, and urgent care.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · After-hours
Healthcare answering service with live, AI, and chat options. Receptionists work in person at the Las Vegas headquarters, and the dental page states the service is HIPAA-compliant.
- Operator model
- Hybrid
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · After-hours
Arizona answering service since 1971 with a medical and healthcare industry section. The homepage lists HIPAA-conscious call handling, and the company states it is the authorized answering service for the Pima County Medical Society.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Home health · After-hours
Family-owned New England answering service since 1976, based in Beverly, Massachusetts. It has a dedicated HIPAA medical answering page for physicians, hospitals, clinics, and dental offices.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Home health · After-hours
AI answering service with dedicated healthcare and dental pages. The company states HIPAA-grade encryption is included and that a BAA is available on all plans.
- Operator model
- AI / automated
- BAA stated
- Yes, with source
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · After-hours
Answering service with a healthcare industry page for HIPAA-compliant doctor answering, appointment scheduling, and on-call dispatch. It also offers the miSecure HIPAA messaging app and mentions nurse triage among automated medical services.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Stated
Medical · Dental · After-hours
Healthcare-focused live answering service with HIPAA-trained receptionists. The company states customers can download its Business Associate HIPAA Compliance Form and that backup call centers are based in the United States.
- Operator model
- Live operators
- BAA stated
- Yes, with source
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · After-hours
Medical-only live answering service with 24/7 bilingual agents and the PatientNote secure messaging app. The company states it has BAAs in place with all clients and subcontractors.
- Operator model
- Live operators
- BAA stated
- Yes, with source
- Operator location
- Not specified on the recorded date
- Nurse triage
- Stated
Medical · Dental · Hospice · After-hours
Live medical answering service with offices in Plano and Houston, Texas. The company states the service is HIPAA compliant and covers physicians, dentists, home health, and other healthcare businesses.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · Home health · After-hours
Cleveland, Ohio answering service since 1950 with a dedicated HIPAA and HITECH medical page. The company states it uses miSecure Messages encryption for patient data.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · After-hours
Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- U.S.-based (vendor stated)
- Nurse triage
- Not stated
Medical · Dental · Hospice · Home health · Veterinary · After-hours
Doctors answering service from Personalized Communications with a dedicated HIPAA-compliant medical page. Agents are described as HIPAA-trained, and the service includes appointment scheduling and emergency dispatch.
- Operator model
- Live operators
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · Hospice · Home health · After-hours
Virtual receptionist company with a dedicated healthcare answering page for doctors and dentists. The company states patient information is safeguarded and receptionists handle appointments, billing questions, and live answering.
- Operator model
- Virtual receptionist
- BAA stated
- Not stated
- Operator location
- Not specified on the recorded date
- Nurse triage
- Not stated
Medical · Dental · After-hours