Vendor profile

Metro Medical Answering

Healthcare-focused live answering service with HIPAA-trained receptionists. The company states customers can download its Business Associate HIPAA Compliance Form and that backup call centers are based in the United States.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model: Live operators
Nurse triage: Nurse triage not stated
Operator location: U.S.-based (vendor stated)
Location source: https://metromedicalanswering.com/faq/
Last reviewed: August 15, 2026

Specialties