Vendor profile

MedConnectUSA

Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model: Live operators
Nurse triage: Nurse triage not stated
Operator location: U.S.-based (vendor stated)
Location source: https://www.medconnectusa.com
Last reviewed: August 15, 2026

Specialties