Vendor profile

MAP Communications

U.S.-based answering and virtual receptionist company with a dedicated HIPAA-compliant medical page. It states it was the first answering service to achieve HITRUST certification and that all employee-owners are based in the United States.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor site did not state that it signs a BAA on August 15, 2026.

Recorded details

Operator model: Virtual receptionist
Nurse triage: Nurse triage not stated
Operator location: U.S.-based (vendor stated)
Location source: https://www.mapcommunications.com/services/answering-services/
Headquarters: Chesapeake, VA
Last reviewed: August 15, 2026

Specialties